Terms and Conditions – Rajasthani Store

Welcome to Rajasthani Store. We offer authentic traditional food products including sweets, namkeen, and handmade snacks. By accessing or using our website, you agree to comply with the following terms, conditions, and policies.

1. General Overview

Rajasthani Store specializes in delivering high-quality traditional food products across India. These Terms and Conditions govern your use of our website and services.

2. Eligibility & Use of Website

By using this website, you confirm that:

• You are at least 18 years old or using the website under parental/guardian supervision
• You will use the website only for lawful purposes
• You will not attempt to harm, hack, or misuse the website in any way

3. Product Information & Availability

We strive to provide accurate product details, including descriptions, pricing, and images. However:

• Product appearance may vary slightly due to the handmade nature
• All products are subject to availability
• Prices may change without prior notice

4. Orders & Payments

• All orders are subject to acceptance and product availability
• We reserve the right to cancel or refuse any order
• Payments must be completed via secure payment gateways available on the website
• Orders cannot be modified or canceled once processed

5. Shipping & Delivery Policy

• Delivery timelines are estimated and may vary based on your location
• Delays may occur due to courier services or unforeseen circumstances
• Customers must provide accurate shipping information

6. Non-Returnable Products Policy

Due to the perishable nature of our products:

• All food items including sweets, namkeen, and snacks are non-returnable and non-refundable
• Products once delivered cannot be returned for hygiene and safety reasons
• Opened, used, or improperly stored items are not eligible for return

7. Exceptions (Damaged or Incorrect Products)

We offer replacement or refund only in the following cases:

• Product is damaged during delivery
• Wrong product is delivered

To request support:

• Contact us within 24 hours of delivery
• Provide clear photos or videos as proof

8. Refund & Replacement Policy

• Approved cases are eligible for:
  • Product replacement, or
  • Refund to the original payment method
• Refund processing may take 5–7 business days

9. Health & Safety Disclaimer

• Customers must check ingredients for allergies before consumption
• We are not responsible for allergic reactions or misuse of products

10. Intellectual Property Rights

All content on this website, including images, text, logos, and design, is the property of Rajasthani Store. Unauthorized use or reproduction is strictly prohibited.

11. Limitation of Liability

Rajasthani Store shall not be liable for:

• Indirect or incidental damages
• Delivery delays beyond our control
• Losses due to misuse of products or website

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website indicates your acceptance of those changes.

13. Contact Information

If you have any questions or concerns, please contact us:

• Email: rajasthanistore@gmail.com
• Phone: +91 99820 30042, +91 77377 76681